arrowCIRSS Home arrow Publications arrow Publication Detail

Combat Librarian: Knowledge Management at the End of the Iraq War (invited talk)

Full APA Reference

Anderson, C. (2015). Combat Librarian: Knowledge Management at the End of the Iraq War (invited talk). Talk presented at Center for the Advanced Study of Communities and Information, University of Maryland, College Park, MD.

Publication Abstract

Caryn Anderson directed the “Knowledge Management (KM) Transition” in Iraq from 2010-2012. The KM Transition was a joint Department of State (DOS) and Department of Defense (DOD) effort to ensure that the intelligence, relationships, capacity building, and reconstruction developed by the United States Government (USG) over eight years in Iraq could continue to be leveraged by the U.S. diplomatic mission after the departure of the U.S. military in December 2011. This talk provides a general description of that effort, which involved hundreds of individuals from over 80 USG units from dozens of agencies to address the transition of ~500 information sources and ~40 critical software applications. The talk will then narrow to discuss the successes and challenges of the knowledge management effort through a social informatics framework. Principles from the field of computer supported collaborative work and COL John R. Boyd’s military strategies provide additional insight. Analysis reveals that many of the challenges mirror the socio-technical interdependencies identified in other organizational settings and suggests that lessons learned from this extreme case can be used to inform KM practices of information professionals in non-combat environments. The analysis was recently presented at the 2014 Annual Meeting of the Association for Information Science & Technology (ASIS&T).